Haven Tech Solutions Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of SnapQuote, a service operated by Haven Tech Solutions (“we,” “us,” or “our”). By sending a text message to a SnapQuote phone number or otherwise using the service, you agree to these Terms. If you do not agree, do not use SnapQuote.
1. Description of Service
SnapQuote allows you to send a contractor estimate by SMS (and optionally a logo by MMS) to a designated phone number. We use automated systems, including AI, to parse your message, generate a PDF quote, and send you a link to view or share that quote. The service is provided “as is” and may be modified or discontinued at any time.
2. Eligibility and Account
You must be at least 18 years old and have the legal authority to agree to these Terms. You are responsible for ensuring that your use of SnapQuote complies with all applicable laws. You do not need to create an account; use of the service is tied to the phone number you use to send messages.
3. Your Obligations
When using SnapQuote, you agree to:
Provide accurate information — You are responsible for the accuracy of the estimate text you send. We do not verify the content you submit.
Use the service lawfully — You will not use SnapQuote for any illegal purpose or in violation of any law, or to send content that is fraudulent, harassing, defamatory, or that infringes others’ rights.
Obtain consent where needed — If your estimate includes personal information about other people (e.g., client names and addresses), you represent that you have the right to provide that information to us and that our processing of it as described in our Privacy Policy is permitted.
Pay carrier fees — Standard messaging rates from your mobile carrier may apply when you send or receive SMS/MMS.
4. Acceptable Use
You may not:
Use SnapQuote to send spam, unsolicited commercial messages, or messages that violate anti-spam or telemarketing laws.
Attempt to reverse-engineer, disrupt, or overload our systems, or use automated means to send messages other than your own legitimate estimates.
Use the service in a way that could harm us, our providers, or other users.
We may suspend or terminate access for anyone we believe has violated these Terms or acceptable use.
5. No Professional Advice
SnapQuote is a tool to format and present estimates as PDFs. We do not provide legal, tax, accounting, or contracting advice. You are solely responsible for the content of your estimates and for any decisions you make based on the generated quotes. We recommend consulting a qualified professional for advice specific to your situation.
6. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT RESULTS (INCLUDING PARSED DATA OR PDF OUTPUT) WILL BE ACCURATE OR COMPLETE.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HAVEN TECH SOLUTIONS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION) ARISING FROM OR RELATED TO YOUR USE OF SNAPQUOTE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities; in such jurisdictions, our liability will be limited to the maximum extent permitted by law.
8. Intellectual Property
The SnapQuote service, including its name, branding, and underlying technology (excluding content you submit), is owned by Haven Tech Solutions or its licensors. You do not acquire any ownership rights by using the service. You retain ownership of the content you send; by using SnapQuote, you grant us a limited license to use, process, and store that content as necessary to provide the service (e.g., parsing, generating PDFs, storing and serving quote links), as described in our Privacy Policy.
9. Third-Party Services
SnapQuote relies on third-party services (e.g., messaging carriers, AI providers, hosting). Your use of the service is also subject to those providers’ terms and policies. We are not responsible for the performance, availability, or conduct of third-party services.
10. Termination
We may suspend or terminate your access to SnapQuote at any time, with or without notice, for any reason, including violation of these Terms. You may stop using the service at any time by ceasing to send messages and replying STOP to opt out of further messages where applicable. Sections that by their nature should survive (including Disclaimers, Limitation of Liability, and Governing Law) will survive termination.
11. Changes to the Terms
We may update these Terms from time to time. The “Last updated” date at the top will be revised when we do. We may notify you of material changes by posting the updated Terms or by other reasonable means. Continued use of SnapQuote after changes constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the service.
12. Governing Law and Disputes
These Terms are governed by the laws of [Add state/country, e.g., the State of Delaware, United States], without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or SnapQuote shall be resolved exclusively in the state or federal courts located in [Add jurisdiction], and you consent to the personal jurisdiction of such courts.
13. General
- Entire agreement — These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and us regarding SnapQuote.
- Severability — If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
- No waiver — Our failure to enforce any right or provision is not a waiver of that right or provision.
- Assignment — You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
14. Contact Us
For questions about these Terms and Conditions, please contact us on our contact page.
